Privacy & Security

Dhaka Game Privacy Policy — Protecting Your Data Is Our Responsibility

Dhaka Game takes your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information.

Last Updated: January 2026 Language: English
Our Commitment

Dhaka Game never sells your personal data to third parties. We use your information solely to improve our services and enhance your experience.

Welcome to the Dhaka Game (dhakagame.net) Privacy Policy. We understand how valuable your personal data is, which is why Dhaka Game has established a clear and straightforward privacy policy so you always know how we handle your information.

This privacy policy applies to all users of the dhakagame.net website and its mobile application. By using our platform, you are deemed to have accepted this privacy policy. If you have any questions, please contact our support team.

1

What Information We Collect

Dhaka Game collects two types of information from you — data you provide directly, and data collected automatically. This Privacy Policy covers both in detail.

Data Type Example Reason for Collection
Identifying Information Name, date of birth, national ID KYC Verification
Contact Information Mobile Number, Email Address Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Experience Improvement
Usage Data Gaming history, betting patterns Service Personalization

We only collect information that is necessary to provide our services. We have no interest in gathering data beyond what is actually needed — and we never do.

2

How We Use Your Information

Dhaka Game uses your information for the purposes listed below — and only for those purposes. Each use has a clear legal basis.

  • Account Management: To create, verify, and maintain your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To enhance your experience and develop new features.
  • Security: To prevent fraud, account hacking, and illegal activities.
  • Customer Support: To help resolve your questions and concerns.
  • Legal Obligations: To meet the requirements of regulatory authorities.
  • Personalized Offers: To send you bonuses and promotions tailored to your preferences (you can opt out at any time).
Opt Out of Marketing

If you no longer wish to receive promotional messages from us, you can unsubscribe at any time through your account settings or by emailing support@dhakagame.net.

3

Data Sharing & Third Parties

Dhaka Game does not sell your data. However, in certain circumstances, we may need to share information with trusted third parties. In every such case, we ensure those parties adhere to appropriate data protection standards.

  • Payment Processors: bKash, Nagad, or banking partners — strictly for processing transactions.
  • Identity Verification Services: To complete the KYC process.
  • IT Service Providers: For server and platform maintenance — under strict confidentiality agreements.
  • Government & Law Enforcement Agencies: When required by legal obligations or a court order.
  • Analytics Providers: Aggregated (non-personally identifiable) data for service improvement.

Outside of the circumstances outlined above, Dhaka Game never shares your personal data with third parties. Selling data to advertisers or data brokers is strictly prohibited.

4

Cookie Policy

Dhaka Game uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. We use three types of cookies.

Essential Cookies

Required to maintain login sessions and ensure security. These cannot be disabled.

Analytics Cookies

Used to understand and improve site performance.

Preference Cookies

Used to remember your language and theme preferences.

You can delete or block cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

5

Data Retention Period

Dhaka Game does not retain your data longer than necessary. All information is stored while your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.

Data Type Retention Period Reason
Account & Identity Information 5 Years After Account Closure Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
Gaming History 3 Years Dispute Resolution
Support Conversations 2 Years Service Quality Assurance
Cookies & Browsing Data 13 Months Analytics & Security

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

6

Your Rights

Dhaka Game believes you should have full control over your own data. That's why we provide you with the following rights and make them straightforward to exercise.

Right to Access Your Data

You can find out what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data unless we are required to retain it by law.

Right to Data Portability

You can request a copy of your data in a readable format.

Right to Object to Processing

You may opt out of your data being used for marketing purposes at any time.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

To exercise any of these rights, email us at support@dhakagame.net. We will respond to your request within 30 days.

7

Security Measures

Dhaka Game uses industry-standard technology to protect your data. Our security team monitors the platform 24/7. While no online platform can guarantee absolute security, we take every possible precaution to keep your information safe.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Data Encryption: All sensitive data stored in our databases is encrypted.
  • Regular Security Audits: Third-party experts regularly test and review our systems.
  • Access Controls: Only authorized personnel can access your information.
  • Suspicious Activity Alerts: Instant alerts are sent if unusual login activity or transactions are detected.
Never share your password with anyone

No Dhaka Game employee will ever ask for your password or OTP. If anyone does, it is a scam — please report it to us immediately.

8

Children's Privacy

Dhaka Game services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and additional verification documents may be requested in cases of doubt.

If we have inadvertently collected information from a minor, we will promptly close that account and delete the data upon becoming aware of it. Parents or guardians can contact us at support@dhakagame.net and we will act without delay.

9

Privacy Policy Updates

Dhaka Game's privacy policy may be updated from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page. We recommend reviewing this policy periodically.

Last Updated: January 2026
10

Contact Us

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Our privacy team is always ready to assist.

  • Email: support@dhakagame.net
  • Live Chat: Chat icon at the bottom right of the site — active 24/7
  • Response Time: Usually within 24 hours; complex matters within 30 days.

Why Trust Dhaka Game's Privacy Policy?

Industry-Standard Encryption
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. Bank-grade security is our standard.
Your Data Is Never Sold
Dhaka Game never sells your data to third parties. Your data is used solely to improve your experience.
You're in Full Control
View, update, or request deletion of your data at any time. Exercising your rights is simple and quick.
Transparent Data Retention
We are clear about exactly how long your data is retained. No information is kept beyond what is necessary.
Regular Security Audits
Independent security experts regularly audit our entire system. Any vulnerabilities found are addressed immediately.
Full Support in Bengali
For any privacy-related questions, our support team is here to help — and they speak your language.

Play Safe, Enjoy with Peace of Mind

Your data is fully secure with Dhaka Game. Open an account today and start enjoying gaming on a platform you can trust.

বাংলা