Responsible Gaming

Responsible Gaming at Dhaka Game — Stay Safe, Have Fun

Dhaka Game believes gaming should be a healthy form of entertainment. We are with you every step of the way — from setting limits to getting support.

Play Responsibly 18+ Only 24/7 Support
Important Notice

Gaming is for entertainment only. Never use it as a way to recover lost money. If you or someone you know is struggling, seek help immediately.

1

What Responsible Gaming Means

Responsible gaming at Dhaka Game means enjoying gaming while staying mindful of your time, money, and mental well-being. We want every user to see gaming as a fun leisure activity — not a source of income or livelihood.

Control is the foundation of responsible gaming. How long you play and how much you spend — these decisions should always be yours to make. Dhaka Game provides tools and support to help you stay in control.

18+
Age Verification Is Mandatory
24/7
Support Services Active
100%
For Entertainment Only

Dhaka Game follows international responsible gaming guidelines to ensure a safe experience for all users. We actively monitor activity on our platform and reach out proactively if we spot any signs of concern.

2

Signs of Problem Gaming

It can be hard to recognize when gaming is becoming a problem. If you or someone close to you shows any of the signs below, it is time to seek support.

  • Finding it hard to take a break or stop altogether
  • A tendency to chase losses by placing more bets to win back money
  • Neglecting family, friends, or work because of gaming
  • Feeling restless or irritable when you're unable to game
  • Hiding your gaming activity or concealing transactions from family members
  • Using money set aside for bills or everyday expenses to fund gaming
  • Losing sleep or struggling to focus at work because you cannot stop thinking about gaming
  • Repeatedly failing to cut back or stop gaming
Please Remember

Seeing one or two of these signs occasionally isn't necessarily cause for alarm. But if multiple signs appear regularly or begin to affect your daily life, please seek help. Acknowledging the problem is the first step toward solving it.

3

Self-Assessment Quiz

Ask yourself the questions below. Answering honestly will help you understand how well you have your gaming habits under control.

Responsible Gaming Self-Check

1
Do you spend more on gaming than the budget you set for yourself?
2
Do you keep coming back to gaming even after deciding to stop?
3
After a loss, do you keep playing to try to win that money back?
4
Has gaming caused problems in your relationships or at work?
5
Do you often neglect your other responsibilities while gaming?
6
Have you ever borrowed money or taken out a loan to fund your gaming?
Your score:

If you answered "Yes" to three or more questions, we recommend reaching out to our support team. Consider setting limits on your account or using the self-exclusion option.

Support@dhakagame.net — we're always here for you.

4

Control Tools

Dhaka Game offers users a range of effective tools to stay in control of their gaming. These can be activated or adjusted at any time from your account settings.

Deposit Limit
Set a limit on how much BDT you can deposit daily, weekly, or monthly. Decreasing your limit takes effect immediately; increasing it takes 24 hours.
Spend Limit
Set a limit on how much you can wager within a given period. Once you reach that limit, the system will automatically stop you.
Time Limits & Session Alerts
Set a daily time limit for your play sessions. When your time is up — or if you have been playing for a long stretch — the app will alert you automatically.
Cooling-Off Period
Need a short break? Take a temporary pause of 24 hours to 30 days. During this time, you won't be able to log in or place any bets.
Loss Limit
Once you've lost a set amount, your session will end automatically. This protects you from larger losses.
Promotions Off
If you feel that bonus offers are pushing you to play more, you can turn off all promotional communications in a single click.
How to Set It Up

Log in to your account → Click the profile icon → Go to the "Responsible Gaming" section → Activate the tool of your choice. For help, contact us via live chat or at support@dhakagame.net.

5

Self-Exclusion

If you feel you need a long-term break from gaming, use Dhaka Game's self-exclusion feature. It's a serious step — and one that can make a real difference.

  • 1
    Choose a Duration

    Choose the duration that works for you — 6 months, 1 year, or permanently.

  • 2
    Submit Application

    Activate self-exclusion through your account settings or by emailing support@dhakagame.net.

  • 3
    Effective Immediately

    Your account will be locked as soon as your request is submitted. No promotional messages will be sent to you during this period.

  • 4
    End-of-Period Review

    Your account will not reopen automatically once a self-exclusion period ends. It stays closed until you submit a written request to reactivate it.

Creating a New Account During Self-Exclusion Is Prohibited

Any attempt to open a new account during an active self-exclusion period will be detected and blocked. This protection is in place for your own well-being.

6

Budgeting & Financial Safety

Financial planning is the most important part of responsible gaming at Dhaka Game. Set a dedicated monthly gaming budget and take a break if you reach it.

  • Only play with money you can afford to lose — funds that won't affect your day-to-day life.
  • Never use a credit card or borrowed money to fund your gaming.
  • Never dip into emergency funds or savings outside your monthly gaming budget.
  • Track your gaming spending each month and try to identify patterns in your habits.
  • After a big win, resist the urge to spend it all at once — set some aside.
  • Stop treating gaming as a source of income — it's entertainment, not an investment.
Follow One Simple Rule

Keep your gaming budget to 1% or less of your monthly income. Sticking to this limit keeps gaming fun rather than a financial burden.

7

Protecting Minors

Dhaka Game is strictly prohibited for anyone under the age of 18. We verify age at registration and may request additional documentation if there is any doubt. If you have children or teenagers in your household, please take the steps below.

Device Protection

Set a PIN or password on your phone or computer to prevent children from gaining access.

Keep Your Password Private

Do not share your Dhaka Game account password with anyone, including family members.

Parental Controls

Enable the built-in parental controls on your device. Use software to block gaming sites.

Raise Awareness

Have open conversations with children about the risks of gaming.

If you suspect a minor is using Dhaka Game, contact us immediately at support@dhakagame.net. We'll act quickly.

8

Get Help & Support

Dealing with a gaming problem alone is tough. Reaching out for help is not a weakness — it takes real courage. Dhaka Game is here for you. The following support options are available.

Live Chat
Chat with our support team anytime using the chat button at the bottom right of the site.
Email Support
Write to us at support@dhakagame.net. All messages related to responsible gaming are treated as our highest priority.
Professional Counseling
For serious concerns, speak with a professional mental health counselor. We can help connect you with the right support if needed.
Emergency Support

If gaming is seriously affecting your mental health, do not wait — talk to a family member or a trusted friend. Dhaka Game always has your best interests at heart.

9

Frequently Asked Questions

Yes, all responsible gaming tools at Dhaka Game are completely free. Deposit limits, time limits, self-exclusion — every feature is available to any account at no cost.

No. Setting limits will not affect your current bonuses or any ongoing promotions. However, if you turn off promotional messages, you will no longer receive notifications about new offers.

Once your self-exclusion period ends, you will need to submit a written request to reactivate your account. We will make sure you are genuinely ready before doing so. This process takes a minimum of 48 hours.

A cooling-off period is a short-term break — from 24 hours up to 30 days. Self-exclusion is long-term — from 6 months to permanent. When a cooling-off period ends, your account reopens automatically; with self-exclusion, it does not.

No, only the account holder can change their limits. However, if a family member is concerned, they can reach out to us at support@dhakagame.net and we'll help guide them through the appropriate steps.

Absolutely not. Dhaka Game strictly enforces an 18+ policy. Age verification is mandatory at registration, and additional documentation may be requested for any account that raises concern. Any account found to belong to a minor will be closed immediately.

Play Responsibly, Play Joyfully

Gaming at Dhaka Game is about more than winning — it's about a safe, enjoyable experience. Open an account today and use our responsible gaming tools to play in a healthy way.

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