Dhaka Game Terms & Conditions — Complete Guide for Members

Dhaka Game (hereinafter referred to as the "Platform" or "we") operates an online gaming service for users in Bangladesh. These Terms & Conditions apply to all users of the dhakagame.net website and its associated mobile applications.

In these Terms & Conditions, "member" refers to any registered user. By using any of Dhaka Game's services, you agree to comply with all the terms set out here. If you do not agree with any of these terms, we recommend that you discontinue use of the platform.

Dhaka Game reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes are made will be considered your acceptance of the updated terms.

• These Terms & Conditions are available in both English and Bengali. In the event of a dispute, the Bengali version shall take precedence.
• Dhaka Game should be used for entertainment purposes only.
• All content, design, and technology on the platform are the intellectual property of Dhaka Game.
• Minors (under the age of 18) are strictly prohibited from registering or using an account.

To open an account on Dhaka Game, you must provide accurate and truthful information. Accounts created with false information may be closed at any time, and any balance held in such accounts may be forfeited.

Each person may only register one account. If multiple accounts are detected under the same individual — identified by the same device, IP address, or payment method — all associated accounts will be closed. Before any withdrawal, we conduct KYC (Know Your Customer) verification, which may require a copy of your National ID or passport.

• Provide your correct name, phone number, and date of birth at the time of registration.
• Only one account may be registered per mobile number.
• Keep your account password private — never share it with anyone.
• If you detect any unauthorized access to your account, notify Dhaka Game immediately.
• Withdrawals may be restricted until KYC verification is complete.

Dhaka Game supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Deposits are generally credited instantly. Withdrawals are typically processed within 1–24 hours.

Withdrawals must be made to the same payment method used for the original deposit. Transfers to third-party accounts are not permitted. If a suspicious transaction is detected, Dhaka Game reserves the right to place a hold on that withdrawal until verification is complete.

• Minimum deposit: ৳500. Minimum withdrawal: ৳1,000.
• Withdrawals may only be made to a payment account registered in your own name.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Multiple withdrawal requests within a given timeframe may be consolidated into a single transaction.
• If an incorrect credit is made due to a technical error, Dhaka Game reserves the right to reclaim those funds.

All bonus and promotion offers at Dhaka Game are subject to specific terms and conditions. By claiming a bonus, you agree to its applicable terms. Each bonus carries its own wagering requirement, which is clearly stated on that bonus's page.

For welcome bonuses, you are generally required to wager 10 to 30 times the deposit amount before withdrawing bonus funds. Any attempt to abuse the bonus system — such as claiming bonuses from multiple accounts — will result in cancellation of the bonus and any associated winnings.

• Each bonus can only be claimed once, unless otherwise explicitly stated.
• Once a bonus expires, it will be automatically cancelled.
• Cashback bonuses can be withdrawn directly — no wagering required.
• Dhaka Game reserves the right to modify or cancel any bonus offer.
• In any bonus-related dispute, Dhaka Game's decision is final.

When using Dhaka Game's betting services, certain rules must be followed. Each market has set minimum and maximum bet limits. For live betting, odds may change while a match is in progress, and once a bet is confirmed it cannot be cancelled.

If a bet is accepted at incorrect odds due to a technical error, Dhaka Game reserves the right to void that bet. If a match or event is suspended or cancelled, stakes are generally refunded, though exceptions may apply depending on the specific market rules.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Any bet suspected of being linked to match-fixing or manipulation will be suspended pending investigation.
• Maximum winnings vary by market — see the relevant market page for details.
• Arbitrage betting and the use of betting bots are strictly prohibited.

Certain activities are strictly prohibited on the Dhaka Game platform. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system in a fraudulent manner.
• Placing bets using automated software or bots.
• Using the platform for money laundering or any illegal financial transactions.
• Harassing or attempting to defraud other members.
• Attempting to breach or circumvent the platform's security systems.
• Impersonating Dhaka Game staff or employees.

Dhaka Game believes entertainment should be enjoyable, not burdensome. That's why we place the highest importance on responsible gaming. If you feel that gaming is having a negative impact on your life, please reach out to our support team.

Our platform offers self-exclusion, deposit limits, and gaming break options. To activate these, go to your account settings or contact our support team. Once self-exclusion is activated, it cannot be reversed before the specified period ends.

• Keep minors away from gaming — make sure parental controls are enabled.
• Set your own limits and stick to them.
• Think of gaming as entertainment, not a source of income.
• If something feels wrong, reach out to our support team — we're here to help.

Dhaka Game may close or suspend an account without prior notice in the following circumstances: breach of terms, fraudulent activity, failed KYC verification, and financial irregularities. Any legitimate balance (excluding bonuses or suspicious winnings) will be returned before the account is closed.

Members may also request account closure at any time by contacting our support team.

If you have a dispute or complaint, please contact our support team first. We aim to resolve issues within 48 hours. If the matter is not resolved at that stage, it will be escalated to our compliance team.

In the event of a dispute regarding betting or game outcomes, Dhaka Game's server logs shall serve as the final authority. The decision of Dhaka Game's management is final in resolving all disputes.

Dhaka Game may amend these Terms & Conditions in part or in full at any time. For significant changes, members will be notified via their registered mobile number or through an in-app notification. Continued use of the platform after such changes constitutes acceptance of the updated terms.

If any part of these Terms is found to be invalid or unenforceable by a court or authority, the remaining provisions will continue in full force and effect. For questions or feedback, email us at: support@dhakagame.net.